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TECHNICAL SUPPORT |
Structured preventative maintenance will result in minimum disruption and maximum safety for your site and personnel. Hycontrol knows the chaos and expense caused by equipment breakdowns and malfunctions - not to mention the resulting Health & Safety implications. Such failures don’t happen out of the blue but as a result of problems accruing over time, and must be counteracted through a regular, scheduled preventative maintenance programme carried out by competent, professional engineers. Hycontrol’s engineering teams can spot problems before they arise, ensuring the best performance and extended equipment life.
We have put together a Frequently Asked Technical Questions page for our foam control products over on our main website. This page covers the basics on wiring, setting up and other common enquiries. Click this link to read our Technical FAQ.
ORGANISED SERVICE AND SUPPORTHycontrol’s scheduled support service means you no longer have to concern yourself with arranging maintenance of your system. Our team keep detailed records and will contact you when your service is due. We will give you plenty of notice to ensure your equipment is serviced with the minimum of disruption to your site. We will also remind you to arrange any plant hire, such as cherry pickers, that may be required for when our team arrives. That way, there will be no delays or issues before they start. |
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TAILOR-MADE SUPPORT PACKAGESBefore designing your optimum service and support package, we carry out a detailed site survey with you. We discuss the ins and outs of your daily site routine and consider any relevant legislation to help ensure that you remain compliant. With a scheduled support plan from Hycontrol, you’ll have peace of mind. Not only do you have support in an emergency, but you have a team regularly working to ensure an emergency never occurs. |
ATTENTION TO DETAILOur engineers comprehensively check every aspect of your silo or tank level system - from top to bottom. That’s why, for example, we have a checklist of over 60 critical items to inspect when servicing Silo Protection or Bitumen Overfill Safety Systems. Hycontrol will retain detailed information and drawings of your equipment. This database means if one of our engineers visits your site or you telephone our office technical support, we’ll have the information we need to hand. |
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TRAINED, COMPETENT ENGINEERSOur engineers have all received extensive training, with qualifications including MPQC, SPA quarry passport, IPAF, MEWP, harness licences and ATEX awareness certification, as well as BTEC HNC in Electrical & Electronic Engineering and C&G 2365, 2330 and 2360. Furthermore, our teams undergo regular in-house training to keep up to date with the latest product innovations and industry regulations. Hycontrol is a SafeContractor-approved company. |
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| HYCONTROL LTD Larchwood House, Orchard St, Redditch B98 7DP UK. Tel: +44 (0)1527 406800 Email: sales@hycontrol.com |